LAST UPDATED: July 11, 2023
Welcome to the Maxhub Meeting Support Page. We are committed to providing you with the best possible service and ensuring that your experience with our app is exceptional. Your satisfaction is our top priority, and we have several channels available for you to receive support and answers to any questions you may have.
Our dedicated support team is available 7 days a week, from 9:00 AM to 6:00 PM（UTC/GMT+08:00）. We are committed to addressing your concerns during these hours, and we will do our best to resolve any issues you may encounter.
We understand that your time is valuable, and we aim to provide timely responses to all your queries. Our First Response Service Level Agreement (SLA) is within 12 hours. Rest assured, a member of our Customer Support team will respond to your query within this timeframe.
1、Email Support: Feel free to email us at support@bytello.com. We aim to respond to all emails within our First Response SLA.
2、You can visit https://www.bytello.com/Contact_support to give us the problems you encounter, and the product can choose Bytello OS. We will receive your feedback in the background, and then contact you.
Thank you for choosing Maxhub Meeting!